Welcome to Primrose Healthcare Services

We make a Difference in your lives

Primrose Healthcare Services is a Domiciliary care service operating in the Surrey area. We provide regulated services to people in their own homes,
whilst promoting independence, dignity and respect. At Primrose we provide practical help and support people in their own homes who because
of frailty, disability or illness require assistance. We assist them to remain in their own homes, close to their families and the people they love.
We provide Safe, Caring, Effective, Responsive and Well Led service.

We offer skilled care to enable people supported by us to achieve their optimum state of health and well-being.
We Treat all people supported by us and all people who work here with respect always.
We uphold the human and citizenship rights of all who work and visit here and of all Service Users.
We support individual choice and personal decision-making as the right of all Service Users.
We Respect and encourage the right of independence of all Service Users.

We recognize the individual uniqueness of Service Users, staff and visitors, and treat them with dignity and respect always.
We respect individual requirement for privacy always and treat all information relating to individuals in a confidential manner.
We recognize the individual need for personal fulfilment and offer individualized programmes of meaningful activity to satisfy the need of Service Users and staff.
We support staff through training and supervision to enable them to provide high quality care
We Improve systems and processes using feedback from the people who use the service to improve the quality of care

Members of:

Caring for Adult

under 65yrs

Caring for Adult

above 65yrs

Personal Care

Physical disability, learning disability, sensory impairment

Dementia care

Others

What we offer to our client

Our Services

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Client’s Words

“Thank you all so much for all the support you gave to my father, you provided a excellent service, the staff were kind and caring at what was difficult time for the family – The carers are very tidy”

“On behald of the family, I want to thank Primrise for the excellent xare you showed towards mum albeit for such a short time prior ti her passing.”